Frequently Asked Questions

  • I appreciate that, when it is so difficult to get access to therapists, knowing the fees and whether I accept insurance upfront will help save you time and help you ascertain whether I’m the right fit for you.

    I am an “out-of-network” provider - in other words, I do not take insurance directly. If you have an out-of-network plan with your insurance company and choose to use it, you may be eligible to get some reimbursement by submitting a “superbill” to your insurance company. I can provide the superbill for you.

    Below alongside the fees, I have also included the “CPT codes”. That way, if you would like to check with your insurance company about reimbursement, you can provide the CPT codes that are relevant to you.

    NOTE: I evaluate my rates periodically and will try to keep this page updated. As of Summer 2023, my rates are as follows:

    Length/Type of Session & CPT code:

    50-minute session individual: $250 90834

    75-minute session individual: $300 90837

    75-minute initial session: $300 90791

    50-minute session couples: $275 90847

    75-minute session couples: $325 90847

  • Under the “No Surprises Act” you have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

    Starting in 2022, these new protections prevent surprise medical bills. Under these protections, your health care provider needs to provide you with a good faith estimate of the cost of your care.

    You can ask your healthcare provider for a Good Faith Estimate before you schedule a service.

    For services provided in 2022, you can dispute a medical bill if your final charges are at least $400 higher than your Good Faith Estimate.

    For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Help Desk at 1-800-985-3059 for more information. TTY users can call 1-800-985-3059.

  • Sometimes despite your best efforts, life gets in the way, and you can’t attend our session. As much as I appreciate your situation, as that time has been blocked out for you, my cancellation policy is that if you cancel OUTSIDE OF 24 hours, you will not be charged, and we can reschedule. If you need to cancel WITH LESS THAN 24 hours, you will be charged the full session fee.

  • I see people in person on Wednesdays outside of Harvard Square and see people via telehealth on Mondays, Tuesdays, and Thursdays.

  • I am often full, but if you would like to check my availability, please get in touch via email jen@drjenniferjohnston.com

Have other questions?